Refund Policy


CANCELLATION & RETURNS
Our policy lasts for 15 days. If 15 days have gone by since you received the product; unfortunately, no cancellation will be accepted and we will not be able to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Downloadable software products are exempt from being returned and thus cannot be returned nor refunded.

There are certain situations where only partial refunds are granted:
1. DVD or Pen Drive Box that has been opened.
2. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
3. Any item that is returned more than 15 days after delivery.

REFUNDS
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If it is approved, the refund will be initiated within 48 hours.
- If the refund is done via PayPal, it will be credited to your account within a few hours once initiated.
- If the refund is done via Credit Card, please allow up to 7 days for your bank to process it, depending on your country of residence.

SHIPPING
To return your product, you should mail your product to: JDStore Ltd, 34 Ebene Heights, Ebene Cybercity, Mauritius.
You will be responsible for paying for your own shipping costs for returning your item.